Building lasting relationships that drive success.

From guiding candidates through career milestones to guiding customers through their journeys, I bring empathy, communication, and strategy to every interaction.

$1M+

95%+

100+

$475K

Portfolio ARR

Retention rate

Accounts managed

New and upsale business

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Building bridges between clients and success.

With over 6 of experience in account management, client relations, and partner advocacy, I've helped companies achieve their goals while driving measurable business outcomes. My approach combines strategic thinking with hands-on execution to create sustainable growth.

I specialize in connecting customer needs with business goals by combining data-driven processes with genuine relationship building.

Customer-Centric

Building trusted partnerships with customers to ensure long-term retention.

Strategic Thinking

Proactively identifying at-risk accounts and developing strategies to maximize value.

Data-Driven

Leveraging analytics and metrics to identify opportunities and measure success.

Process Innovation

Simplifying complex processes to reduce friction and create positive customer experiences

Leadership & Communication

Cross-functional collaboration, rapport building, stakeholder management, conflict resolution, expectation setting, timely follow-up

Customer & Client Advocacy

Journey management, long-term relationship management, needs assessment, trusted advising, satisfaction assurance, escalation handling, loyalty building

Data & Metrics

Pipeline tracking, trend analysis, KPI monitoring, CRM management, pain-point analysis, root cause analysis

Tools & Platforms

Key Metrics